AI agents, everywhere your customers message
Bring your AI agent to every messaging channel
Connect your existing AI agent to Apple Messages for Business, Google RCS, WhatsApp, Messenger, Instagram and TikTok — without rebuilding it.
Your AI agent shouldn't only live on your website
Customers spend their day in Messages, WhatsApp, Instagram and the rest. If your agent only answers in a website chat window, you miss them where they already are.
73%
of consumers prefer messaging when contacting a business
72%
are more likely to buy from a brand that offers messaging
67%
feel frustrated when messaging isn't offered
75%
trust a business more when they can message it
Source: Kantar for Meta, State of Business Messaging — 11,056 adults in 22 markets, Apr–Sep 2025
How it works
- Step 1
Connect your AI agent
Point Concierge at the agent you already run. No retraining, no new bot to maintain.
- Step 2
Choose your channels
Turn on Apple Messages, RCS, WhatsApp, Messenger, Instagram or TikTok — one connection each.
- Step 3
Go live
Test in a sandbox, publish, and watch real conversations flow with full history.
Built for real customer conversations
Concierge turns your agent's answers into messages that feel native on each app, and keeps your team in the loop.
Keep the agent you have
Your knowledge, flows and guardrails stay where they are. Concierge carries the conversation.
Rich, native messages
Choices become quick replies and list pickers, links become cards, addresses become directions.
Live-agent handoff
When your agent hands off, customers hear when a person joins and leaves.
Every conversation on record
See each message, reply and step in one timeline, with sensitive details removed.
Separate by design
Every brand keeps its own keys, settings and conversations, isolated from the rest.
Works with the AI agent you already use
All providersNeed to take payments in chat? See Stripe Link and Apple Pay
See your agent on every channel
Tell us which AI agent you use today and where your customers message you. We'll show you how it looks.
Book a demo